Testimonials 

We love receiving kind words from our customers so much we decided to share a few with you.

Showing 62 of 62 Testimonials

Exceeded expectations

October 2024
Excellent from start to finish and exceeded my expectations.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

Very happy and impressed with engagement/responsiveness from the whole team
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Clear, efficient and calming

September 2024
Very clear and efficient risks explained and very calming manner.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Extremely proficient

September 2024
Excision of four BCCs carried out swiftly and precisely, all the time with care and good humour.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

Friendly and relaxing pre operative consultation. Appointment arranged swiftly and when requested. Extremely proficient minor surgery completed in under an hour and without discomfort. Wounds healed within two weeks and resultant scarring minimal. I was extremely satisfied with the entire process and would not hesitate to recommend Mr Dheansa.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Brilliant

September 2024
Brilliant from start to finish

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Excellent Consultant

August 2024
Brilliant and professional, excellent consultant!

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

Consultative, humourous and accessible

August 2024
Mr Dheansa was helpful, consultative, humorous and accessible… My issues were not straightforward and he was positive and persistent.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 4
- Aftercare: 5

An excellent therapeutic experience
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Complete trust

August 2024
I had complete trust from start to finish. From the connection to my surgeon at the Queen Victoria hospital many years ago which helped me to feel I was in safe hands, to Mr Dheansa’s credibility, professionalism, experience, calm and personable manner.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I would recommend Mr Dheansa & The McIndoe Centre to anyone looking for surgery
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Excellent throughout

August 2024
Excellent throughout from all sections, Mr Dhensa, Secretaries, reception and all supporting staff.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I would highly recommend Mr Dhensa and the Mcindoe unit. Nothing was too much trouble.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Excellent all-round care

July 2024
Excellent pre and post operative care.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I had three surgeries all went very well. I am very happy and would recommend.
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Patient and caring

July 2024
Excellent surgeon who took the time to explain my full journey from the beginning to end, allaying any fears / worries I expressed.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I would highly recommend him to anyone who required his line of surgery.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Complete confidence for a nervous patient

June 2024
Fantastic. Mr Dheansa was very realistic, honest and always willing to answer my questions and discuss my concerns. I was very nervous about the procedure but Mr Dheansa gave me confidence throughout. I’m so pleased with the results and would recommend Mr Dheansa to anyone looking for surgery.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Friendly, personal and professional

May 2024
Friendly, personal, professional. Explained things clearly. Completed the operation with no issues and speedy healing.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Nothing was too much trouble

April 2024
Mr Dheansa is an exceptional surgeon and in addition, a thoroughly likeable, easy to talk to person. The whole hospital team made my surgery experience so easy and pleasant with a brilliant final outcome . Thank you so much 😊

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I really am so happy with my whole experience. I had delayed healing but the aftercare was brilliant and nothing too much trouble. Would 100% recommend.
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Superb!

March 2024
Superb treatment from start to finish

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

Thank you so much. There should be an N/A option on the reason to complain question.

Relaxed and efficient

February 2024
Very relaxed, very efficient excision of a regressive keratocanthoma with no pain during or after surgery.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

This was a returning patient.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Caring and kind

January 2024

Excellent care and kindness shown throughout.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Good response

January 2024
Mr Dheansa & team responded extremely quickly to problems I encountered.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 4
- Aftercare: 5

Maybe to recommend the use of a she-wee to women undergoing a thigh lift. This takes any anxiety out of urinating when wounds are still fresh
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Consultation and guidance after an accident

December 2023
I only needed a consultation to give advice and reassurance following an accident with follow up visits to check progress was going in the right direction.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

Faultless from beginning to end

November 2023
Faultless from beginning to end. I also had eyelid correction.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

I have had various procedures with Mr. Dheansa and could not recommend him highly enough. He has a very calming manner as well as a sense of humour and is always available if you need to speak to him or see him.
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Faultless Experience

November 2023

Faultless, was taken very good care of by the staff at the clinic along with as Mr Dheansa and his team from start to finish.
Mr Dheansa removed a cyst from my face a few years ago and I was so impressed with the scar which is why I came to him for further work.
Mr Dheansa is such a kind and caring person who really made me feel at ease. I'm so happy with the result from my procedure and it has made me much more confident.

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5
Surgery Procedure: Blepharoplasty
Surgery Type: Facial

Life changing experience

October 2023

'Just brilliant! Life changing. So happy - wish I’d done it years ago!'

Ratings
- Information provided: 5
- Well explained: 5
- Met expectations: 5
- Facilities: 5
- Aftercare: 5

This patient was referred by a personal recommendation.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Minor Surgery

October 2023
Never for one moment was I nervous or worried, I have always had complete confidence in Mr Dheansa. Mr Dheansa has always explained in detail and very clearly how he will treat the problem. And explains, after the procedure, what I should expect.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Informative and professional experience for minor surgery.

September 2023
Mr Dheansa was recommended to our patient who found the experience very informative and professional. After the surgery at the Gatwick Spire, our customer was satisfied with the procedure and would recommend Mr Dheansa to others.

The customer rated the service as follows:
- Information provided: 5 stars
- Well explained: 5 stars
- Met expectations: 4 stars
- Facilities: 4 stars
- Aftercare: 5 stars
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Minor surgery - skin scar from burn

July 2023
Our customer would recommend to others and was satisfied with the procedure after visiting the Spire Gatwick Park Hospital.

The customer rated the service as follows:
- Information provided: 5 stars
- Well explained: 5 stars
- Met expectations: 4 stars
- Facilities: 3 stars
- Aftercare: 5 stars
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Minor surgery for a scar from a burn

July 2023
"Kept informed throughout the whole process and given the pro’s and risks to the minor surgery. Very friendly nursing staff supporting and excellent facilities. Surgeon helped to relax and make the procedure as comfortable as possible."

Our customer would recommend to others and was satisfied with the procedure after visiting the Spire Gatwick Park Hospital.

The customer rated the service as follows:
- Information provided: 5 stars
- Well explained: 5 stars
- Met expectations: 5 stars
- Facilities: 3 stars
- Aftercare: 4 stars
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Breast Uplift

May 2023
"Mr Dheansa was professional throughout from consultation until I was signed off. "
Our customer visited the The McIndoe Centre and would recommend to others and was satisfied with the procedure.

The customer rated the service as follows:
- Information provided: 5 stars
- Well explained: 5 stars
- Met expectations: 5 stars
- Facilities: 3 stars
- Aftercare: 5 stars
Surgery Procedure: Mastopexy
Surgery Type: Breast

Tummy Tuck

June 2023
"From beginning to end i felt very informed and recieved a 5 star service from Mr Dheansa, fantastic results and i would highly recommend him."
Our customer visited the Spire Gatwick Park Hospital and would recommend to others and was satisfied with the procedure.

The customer rated the service as follows:
- Information provided: 5 stars
- Well explained: 5 stars
- Met expectations: 5 stars
- Facilities: 5 stars
- Aftercare: 5 stars
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Minor Surgery on a scar from a burn

February 2023
"My GP made the appointment and a fine experience"
I would recommend to others.
Information: 5 Stars
Explanation: 5 Stars
Expectations: 5 Stars
Facilities: 5 Stars
Aftercare: 5 Stars
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Abdominoplasty

19/06/2019
‘Caring, courteous and extremely dedicated - Wonderful treatment. I'm very pleased with the result and very impressed with my care.’ - Rating: 5
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Breast Reduction

28/09/2018
An extremely positive experience thanks to Mr Dheansa's professional, calm and reassuring manner - All my fears about the procedure were allayed thanks to excellent communication with both Mr Dheansa and his secretaries. I felt well monitored and looked after. Huge thanks. I am very happy with the result. - Rating: 5
Surgery Procedure: Mastopexy
Surgery Type: Breast

Mini Facelift

02/08/2019
‘Approachable, friendly, informative - did exactly what he said he'd do.’ - Rating: 5
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Tummy Tuck

09/01/2020
‘Thank you. I feel like a new women !’ - Rating: 4.6
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Breast Augmentation

20/09/2019
‘Good whole way through, would recommend and use again’ - Rating: 4.8
Surgery Procedure: Breast Augmentation
Surgery Type: Breast

Rhinoplasty

23/07/2019
Mr Dheansa is a great surgeon. After speaking with various other private practises I was really anxious to find the right surgeon. After meeting Mr Dheansa for the first time I knew he was perfect for exactly what I was expecting to have done. He is professional, honest and a lovely man. The high level of care I received was fantastic. I would highly recommend Mr Dheansa!
Surgery Procedure: Rhinoplasty
Surgery Type: Facial

Excision Cyst

17/07/2019
My experience with Mr Dheansa and the team has been nothing but great. Everyone has been very friendly and polite, when it came to all things around my surgery. They were happy and willing to help advise on the smallest of questions, along with any concerns I had around the procedure. Mr Dheansa was very informative, friendly and able to perform the surgery at ease. He kept me updated on anything around the procedure and was willing to continue seeing me until we both felt everything was ok. It was a pleasure having Mr Dheansa as my surgeon and having his team around him to help.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Mini Facelift

24/05/2019
‘Expert surgery and before and after care, provided by a person centred surgeon, theatre team, and superb admin support. Thank you very much to all.’ - Rating: 5
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Abdominoplasty

01/05/2019
‘Fantastic. Was well looked after and very pleased with the outcome of my surgery. Gave me my confidence back. Mr Dheansa, was amazing - I now have the body I had before I had children. I’m so pleased and glad I went through all the pain & swelling to get to where I am now. It was all worth it. I couldn’t thank Mr Dheansa and his team anymore. :-)
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Bilateral Mastopexy and Removal of Implants

03/04/2019
Hi Kelly, as I have been through this experience before with Myra, which was not a good experience. I can give a true comparison. From the word go I knew I was in good hands, Mr Dheansa is a fantastic surgeon, he made me feel at ease and comfortable. I knew Mr Dheansa was not in his profession just for the money that he truly loves what he does and cares about the patient.  The outcome of my surgery is incredible and has given me my confidence back. I truly can’t thank Mr Dheansa enough and would recommend  him with 100% confidence.  The staff while I was there were so helpful and could not do enough for me in recovery and on all aftercare appointments.  The McIndoe Centre was a friendly and comfortable place to go. So thank you all from the bottom of my heart.
Surgery Procedure: Mastopexy
Surgery Type: Breast

Facelift

05/02/2019
‘Very satisfied with the result' - Rating: 5
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Excision Lipoma

23/01/2019
‘Welcoming and efficient team, put me at ease for the procedure. Nice environment Even though I wasn't on the system for my follow up appt, Mr Dheansa was available and saw me very quickly - very happy with everything  - thank you’ - Rating: 5
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Open Septorhinoplasty

18/01/2019
From start to finish Mr Dheansa and his team have been amazing. Everything was explained to me in great detail, I was able to meet with Mr Dheansa to discuss the procedure as many times as I wanted and was really pleased with the process. I would recommend to anyone looking for this surgery, so pleased I had it done.
Surgery Procedure: Rhinoplasty
Surgery Type: Facial

Abdominoplasty

17/11/2018
I cannot recommend Mr Dheansa highly enough. The care I received by him was outstanding from beginning to end. He is a highly skilled, dedicated and very caring surgeon who clearly takes pride in his work. The results of my operation are amazing and so much better than I ever imagined. I felt well informed throughout the whole process so I was able to make informed decisions. The aftercare by Mr Dheansa was fantastic and I was able to contact him through his secretaries with any worries, questions or concerns at any time. Having my operation wasn't a decision I took lightly but I can honestly say it was 100% the right decision and I cannot thank Mr Dheansa enough for the care he gave me throughout and for the end result.
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Excision Cyst

31/10/2018
Very easy straightforward procedure, explained carefully at every stage. Always felt at ease and that I could ask any question at any time. Thank you.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Upper Blepharoplasty

07/08/2018
My whole experience has been extremely efficient and friendly. I am also very pleased with the results of my surgery.
Surgery Procedure: Blepharoplasty
Surgery Type: Facial

Excision Mole and Cyst

07/08/2018
Helpful, informative, competent and very personable. I'm pleased with the result of my mole and cyst removal. A very gentle and confident person I would highly recommend Mr Dheansa to colleagues and friends.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Excision Lipoma

24/07/2018
I am very happy to recommend Mr Dheansa. He was very professional and was able to put me at ease during the operation under local anaesthetic.  The operation was a success with a small neat scar that is healing well.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Breast Reduction

22/07/2018
Amie had a breast reduction in February with Mr Dheansa. Amie has learning disabilities and suffers with anxiety, but all the staff who have been involved with her care have been amazing and made her stay easier. Amie’s after care has been excellent with Mr Dheansa and his team. We would highly recommend the hospital to friends and family. A big thank you.
Surgery Procedure: Breast Augmentation
Surgery Type: Breast

Excision Basal Cell Carcinoma

06/07/2018
I was referred to Mr Dheansa by Dr Cliff my Dermatologist for the removal of two BCC (basal cell carcinoma) - one on my face and the other at the top of my left shoulder. Right from the start I felt comfortable and secure; our initial discussion was helpful and my questions were answered freely and reassuringly. The procedure was performed in an informal out-patient appointment and Mr Dheansa was so pleasant - chatty but informative and obviously putting me at ease the entire time. I felt all the time I was in safe and experienced hands. He informed me at the start of this procedure of all the possible outcomes but I had complete faith in him and his suggestions. My results were amazing and there was no bruising or swelling. I cannot thank him enough and I must mention his lovely secretarial team (Camilla and Kelly) who were fantastic, so helpful and understanding of the problems I had with the death of my mother which obviously postponed his surgery.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Minor skin surgery for burn scar

Found the whole experience most satisfactory. 5 star rating for all criteria and would recommend to others.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Face and neck lift

I felt valued and looked after through the procedure with a great result. I am super happy with the results, they are exactly as I asked for.
Surgery Procedure: Face & Neck Lift
Surgery Type: Facial

Nose reshaping (rhinoplasty)

Summer 2020

Honest, thorough experience, which leaves you knowing you are making the decision for you with all the right advice and information.

Dr Dheansa is absolutely brilliant. And his secretaries are absolutely fab too. So kind, calming and personable. Insome ways it’s strange after many years of wanting this surgery and being in contact with you all since last year that now it’s all over. Thank you again for everything, wishing you all the best. :)

Information: 5 Stars
Explanation: 5 Stars
Expectations: 5 Stars
Facilities: 5 Stars
Aftercare: 5 Stars
Surgery Procedure: Rhinoplasty
Surgery Type: Facial

Tummy tuck (Abdominoplasty) at Gatwick Spire

Autumn 2020
Absolutely first class care before and after the procedure with lots of information provided of what the expected outcome would be. I would thoroughly recommend Mr Dheansa and would be happy to speak to anyone who is considering the surgery.
Rating: 5/5
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Tummy Tuck (Abdominoplasty)

September 2021
My care was first class before, during and after my procedure. Mr Dheansa explained everything to me, showing me before and after photos and telling me the results I could expect. The staff at the McIndoe were excellent and I felt in control of everything and Mr Dheansa's secretary, Kelly, made appointments to suit me and was always extremely helpful. I couldn't have asked for better care
I was recommended to see Mr Dheansa and I would highly recommend to others.
Information: 5 Stars
Explanation: 5 Stars
Expectations: 4 Stars
Facilities: 5 Stars
Aftercare: 5 Stars
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Nose reshaping (Rhinoplasty)

November 2021
"All went perfectly to plan. Very nice, professional man."
I would recommend to others.
Information: 5 Stars
Explanation: 5 Stars
Expectations: 5 Stars
Facilities: 5 Stars
Aftercare: 5 Stars
Surgery Procedure: Rhinoplasty
Surgery Type: Facial

A number of procedures

My most recent procedure was a tummy tuck, and my experience was beyond exceptional, my outcome is more than I ever dreamt possible and the kindness and care I received was second to none, I could not recommend more and am so grateful to have had such wonderful treatment.

I have been lucky enough to have Mr Dheansa perform 3 operations on me for body reconstruction following large weight loss (abdominoplasty, reverse abdominoplasty, brachioplasty and flank excision.) The results are more than I ever dreamt of and the treatment I recieved was absolutely incredible. I have never met anyone so kind, compassionate and reassuring. I trusted Mr Dheansa implicitly and he always made me feel so comfortable, explained everything in great detail and gave me so much time. The surgical plan he suggested meant I had much less scarring and has given me an incredible result! For 2 and a half years, he has helped me achieve my dream and supported me the whole way with unerring kindness. I barely have the words to express my gratitude! Thank you Mr Dheansa & team for changing my life!
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Minor surgery for a skin scar from a burn

November 2021
Very satisfied with the treatment & service.

Information: 5 Stars
Explanation: 5 Stars
Expectations: 5 Stars
Facilities: 5 Stars
Aftercare: 5 Stars
I would recommend to others.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Minor surgery

December 2021
" I felt very well looked after and in capable hands."
5 Star rating and would recommend to others.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Tummy Tuck

January 2022
"Mr Dheansa was absolutely excellent, both in terms of his surgical skills and his calm, reassuring and professional manner."
"I was extremely pleased with the outcome of my surgery, it has had a transformative effect on my life. Mr Dheansa was so kind, professional and friendly and I would definitely recommend him to anyone considering surgery."
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Tummy Tuck

January 2022
"A daunting experience made much easier to handle thanks to the excellent standard of care and guidance from Mr. Dheansa and everyone else involved."

"Thank you so much to Mr. Dheansa and all the staff at the McIndoe Centre, I’m delighted with the outcome of my procedure, it has had such a positive impact on my everyday life and greatly improved my overall health and wellbeing."
Surgery Procedure: Abdominoplasty
Surgery Type: Body

Ear reduction (Pinnaplasty)

January 2022
"I couldn't have had better care or a better surgeon."
"Just to say it was a very positive experience from start to finish and many thanks to Mr Dheansa and his amazing team. I am very happy with the result."
Surgery Procedure: Pinnaplasty
Surgery Type: Facial

Minor surgery

January 2022
"Excellent & efficient with a polite and friendly manner."
5 stars all around and would recommend to others.
Surgery Procedure: Minor Surgery
Surgery Type: Minor

Surgery

23/08/2019
‘Just excellent from start to finish - Faultless service ’ - Rating: 5